Shipping

Shipping Policy for BirdyJ

Thank you for shopping with BirdyJ! We are dedicated to providing a seamless shopping experience and ensuring that your order reaches you in a timely manner. Please read through our shipping policy below:

Processing Time:

All orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed after 12 PM PST may be processed the following business day.

You will receive an email notification with tracking information once your order has shipped.

Shipping Rates & Delivery Times:

Standard Shipping (U.S. Orders):
$5 flat rate for all U.S. orders under $100.
Free standard shipping on U.S. orders over $100.
Delivery typically takes 5-7 business days after processing, depending on your location.

Expedited Shipping (U.S. Orders):
$15 for 2-day expedited shipping.
Delivery within 2 business days after processing.

International Shipping:

Shipping costs for international orders vary based on the destination. Please note that customs duties, taxes, or other fees may apply depending on your country’s regulations.
Delivery times vary depending on your location but generally take 10-14 business days.

Order Tracking:

Once your order is shipped, you will receive an email with tracking details. Please allow 24-48 hours for tracking information to update.

Incorrect Shipping Information:

Please ensure that the shipping address provided is accurate. BirdyJ is not responsible for lost or delayed packages due to incorrect addresses. If you realize that your shipping information is incorrect, please contact us within 24 hours of placing your order to make any necessary adjustments.

Lost or Damaged Packages:

BirdyJ is not responsible for lost or damaged packages once they have been handed over to the carrier. However, if your package is lost or damaged during transit, please contact the carrier directly for assistance. You may also reach out to our customer service team, and we will help you as best as we can.

Returns and Exchanges:

Please refer to our Return and Exchange Policy for information on how to return or exchange your items.

If you have any further questions about shipping, feel free to reach out to our customer service team at [email]. We're happy to assist you! Thank you for being part of the BirdyJ family.

Note: Due to high demand, shipping times may vary during peak seasons, such as holidays or special promotions.